Satterfield Mathis
Chief of Staff
and Strategy & Ops Leader
Resume
Experience
2023 - Present
Chief of Staff
Natives Rising
Natives Rising is a national nonprofit advancing Indigenous representation in tech through fellowships, mentorship, and career development. Under my leadership, we’ve achieved 6x program growth, increased applications by 150%, and hit grantor milestones 12 months ahead of schedule. Our partnerships include Google, Microsoft, Comcast, and the MIT Solve community.
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Partner with the CEO to shape vision, lead strategic initiatives, and develop a 3-year growth plan and strategy roadmap
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Build and lead program strategy and operations from the ground up, scaling impact and driving outcomes across a national portfolio of programs
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Run business rhythms, designing systems for planning, performance tracking, and impact measurement to support sustainable growth, including analysis to inform executive decisions, board updates, and grantor reporting
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Lead partnerships and grantwriting efforts with major funders, securing multi-year funding and deepening community impact
2020 - 2023
Head of Business Operations
Hologram
Hologram is a global IoT connectivity platform helping businesses deploy and manage fleets of devices across healthcare, micromobility, and industrial tech. During my tenure, backed by a $65M Series B, the company scaled from 20 to 200+ employees and reached $22M ARR.
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Served as Head of Business Operations, acting as Chief of Staff to the CFO and strategic partner to the executive team
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Led cross-functional programs across Finance, People, and Product, driving team alignment, managing planning cycles, and leading change management and performance tracking
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Built foundational systems to support 10x team growth, launching critical business functions and teams, including Logistics, Procurement, Employee Recruiting & Onboarding, RevOps, Salesforce Admin, and Pricing Strategy
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Analyzed business performance and partnered across Finance, Revenue, Data, and Engineering to build reporting and forecasting models that enabled scale, optimized resource planning, and guided strategic initiatives
2015 - 2020
Head of Operations
Envoy
Envoy was a mission-driven SaaS startup supporting independent living for older adults through a flexible care platform. We operated in 22 markets across 8 states, achieving an average customer rating of 4.8/5 stars, 98% monthly Envoy retention, and $3M+ in annualized gross revenue. The company reached cash-flow breakeven and piloted employer benefit programs with companies like Facebook and Deutsche Bank before shutting down due to regulatory changes in California.
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Served as Head of Operations and right hand to the CEO, advising on company strategy and leading national growth initiatives
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Ran business rhythms and high-impact cross-functional programs across People, Customer Success, Product, and Marketing, using performance data and insights to drive alignment, forecast needs, and improve outcomes
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Built and scaled teams and core systems for recruiting, onboarding, customer support, and contractor success
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Led internal communications, investor relations, and people practices through periods of rapid growth and change
2010 - 2015
Strategy & Ops Roles
GoDaddy & Early Career
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Built a foundation in customer experience, workforce strategy, and operational excellence while advancing quickly at GoDaddy.
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Gained early leadership experience while obtaining an MBA, developing a systems mindset and a passion for scaling teams and processes, paving the way for high-impact roles in tech and startups.
Education
Masters of Business Administration (MBA)
Webster University
Magna Cum Laude
Emphasis in Human Resource Management
Bachelor of Arts in Psychology
Cornell College
Cum Laude
Google Cloud Digital Leader (CDL)
Issued January 2025
Project Management Professional (PMP)
Project Management Institute
In Progress. Expected Fall 2025
Skills
Strategy & Business Operations
Strategic Planning, Operational Excellence, Business Rhythm, Investment Planning, Resource Allocation, Business Reviews, OKRs, Cross-Functional Alignment, Decision Readiness, Business Case Development
Program & Cross-Functional Leadership
End-to-End Program Delivery, Roadmap Execution, Change Management, Risk Mitigation, Agile & Iterative Methods, Workflow Design, Process Optimization, Cross-Functional Implementation
People Strategy & Organizational Effectiveness
Org Design, Workforce Planning, Onboarding & Enablement, Equitable Hiring, Culture & Belonging, Organizational Health Metrics, People Systems (ATS, LMS, HRIS)
Data & Decision Intelligence
Forecasting, KPI Development, Impact Reporting, Performance Measurement, Business Insights, Data Analysis & Visualization, Advanced Excel/Sheets, Resource Forecasting
Financial & Operational Oversight
Budget Management, Strategic Finance Support, Monthly & Quarterly Close Support, Spend Analysis, Vendor & Contract Management, Scenario Planning, Financial Modeling
Executive & Stakeholder Communications
Leadership Narratives, Executive Briefings, Board Reporting, Internal Messaging, Strategic Alignment, Storytelling, Change Management Communications, Executive Ghostwriting, Deck Development
Legal & Compliance Operations
Legal Coordination, Policy Drafting & Rollout, Compliance Oversight, Document & Contract Review, Risk Management, Cross-Functional Legal Project Management
Team & Organizational Enablement
Cross-Functional Team Leadership, Distributed Team Management, Capability Building, Empowerment Practices, Talent Development, Systemic Process Improvement
Tools & Technologies
Asana, Airtable, Excel, Notion, GSuite, Salesforce, Metabase, Looker, AI Tools (ChatGPT, Gemini), Zapier, HR Platforms (Gusto, Zenefits, Justworks), ATS Platforms (Greenhouse, Lever)
Interests
I’m energized by mission-driven companies that use technology to drive meaningful, scalable impact.
I thrive in strategy and operations roles where I can collaborate closely with senior leaders to bring bold ideas to life, align teams, and get hands-on to navigate complex challenges.
I’m especially passionate about building systems that center on people, especially advancing access, opportunity, and equity.
Outside of work, I’m a creator, writer, baker, hiker, mom, and proud auntie.